Phone number that initiated the call. In the case of an outbound call, this is the phone number that Cald used ot make the call. In the case of an inbound call, this is the phone number of the prospect/lead that called.
Phone number that received the call. In the case of an outbound call, this is the phone number of the prospect/lead that was called. In the case of an inbound call, this is the phone number of the agent that was called.
Result of the call, can be pending, pickedUp, ivr, voicemail, unanswered, disconnected, failed. If the machine check isn't enabled in the agent's settings, the ivr or voicemail result will never be returned.
URL of the recording of the call (not present if the call isn't completed or if recording isn't enabled)
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