GET
/
calls
/
{callId}
This endpoint enables you to obtain call logs made using the Agents Call endpoint.

Authorizations

Authorization
string
headerrequired

Your API key, e.g. caldLiveDe39a3accb206dd615f30d118e519df0

Path Parameters

callId
string
required

The call ID of the call

Response

200 - application/json
callId
string

Unique identifier for the call

direction
string

Direction of the call, can be outbound or inbound

from
string

Phone number that initiated the call. In the case of an outbound call, this is the phone number that Cald used ot make the call. In the case of an inbound call, this is the phone number of the prospect/lead that called.

to
string

Phone number that received the call. In the case of an outbound call, this is the phone number of the prospect/lead that was called. In the case of an inbound call, this is the phone number of the agent that was called.

completed
boolean

Whether the call has been completed

result
string

Result of the call, can be pending, pickedUp, ivr, voicemail, unanswered, disconnected, failed. If the machine check isn't enabled in the agent's settings, the ivr or voicemail result will never be returned.

createdAt
string

Date and time the call was initiated

completedAt
string

Date and time the call was completed (not present if the call isn't completed)

transcripts
object[]

Transcripts of the call

callLength
number

Length of the call in seconds (not present if the call isn't completed)

recordingUrl
string

URL of the recording of the call (not present if the call isn't completed or if recording isn't enabled)

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